Full-time | Permanent | Bilston based

Supporting all group companies across the UK

We’re looking for a highly organised, people-focused HR Administrator to join our central HR team. This is a busy, varied role supporting a wide range of HR activity across our group – from onboarding and recruitment to learning & development and employee queries.

As part of a shared service function, you’ll be the first point of contact for employees and managers, providing helpful advice, triaging queries, and ensuring the smooth delivery of day-to-day HR processes. You’ll be joining a friendly team that values high standards, great service, and working together to make things better.

What you’ll be doing

• Acting as the first point of contact for general HR queries and triaging appropriately
• Managing employee lifecycle processes (e.g. onboarding, changes, leavers)
• Handling data entry and reporting using our HR systems, including payroll-related processes
• Supporting recruitment administration (e.g. Screening,interview scheduling, background checks, offer letters)
• Coordinating and communicating L&D activity (e.g. booking training, arranging travel and accommodation)
• Covering reception and supporting other business administration tasks as needed
• Supporting the wider HR team with ad hoc projects and continuous improvement activity

Who this might suit

This role could be a great fit if you:

• Enjoy administrative work and thrive in a fast-paced environment
• Can manage competing priorities with care and attention to detail
• Like helping people and delivering great service
• Want to build a career in HR and gain broad exposure to different areas of the function
• Are proactive, adaptable, flexible, and enjoy being part of a supportive team

What would be great (but not essential):

• Experience in HR, recruitment or admin
• Familiarity with HR systems or processes
• CIPD Level 3 (or working towards)
• Strong IT and communication skills

What matters most to us

We care about your qualities more than your qualifications. If you're enthusiastic, reliable and keen to learn, we’d love to hear from you – even if you don’t tick every box. We’re proud to offer opportunities to people from all backgrounds and are building a team that reflects the diversity of our colleagues, customers and communities.